Rewards recovery

The rewards recovery mechanism allows campaign owners to reclaim any unspent or reimbursable rewards after a campaign ends or when certain KPI conditions are not fully met.

1. Viewing recovery status

Access the claims dashboard

Campaign owners log in to Metrom and navigate to the claim section.

Recovery overview

The dashboard lists each reward token with the available recovery amount and provides:

• An individual Recover button next to each token.
• A Recover all option to claim all unspent rewards in a single transaction.

2. Initiating recovery

Select recovery option

• Recover

For recovering a specific token’s unspent rewards, click the Recover button adjacent to that token.

• Recover all

To reclaim all available unspent rewards across multiple tokens, click the Recover all button.

3. Confirming the transaction

Wallet transaction prompt

Once a recovery option is selected, the connected wallet (e.g., MetaMask) will open a transaction confirmation prompt.

Review transaction details

The wallet displays:

• The token amount(s) to be recovered.
• Associated network fees.

Sign and submit

After verifying the details, sign the transaction to authorize the recovery.

4. Confirmation and post-claim actions

On-screen confirmation

A confirmation message is displayed on the platform, notifying the user that the unspent rewards have been successfully recovered.

Wallet update

Users can check their wallet to verify that the reward tokens have been deposited.

For any additional queries or support, contact us on Discord , Telegram  or email us at hello@metrom.xyz.